Account and personal data
Delete your HKO Longevity account
You can request deletion of your HKO Longevity account and the personal data associated with it. You can use this option even if you no longer have access to the app.
How to request deletion
- Email us from your account addressSend your request to hkolongevity@gmail.com from the email address associated with your HKO Longevity account. You can use “Account deletion request” as the subject.
- We may need to verify your identityTo protect your information, we may need to confirm that you are the account holder. Do not include passwords, ID documents or physical test results in your initial email.
- We process your requestWe delete the account and associated personal data in accordance with applicable law. Information that we are legally required to retain may be excluded from deletion.
Do you have a Google Play subscription?
If you have an active HKO Longevity subscription through Google Play, you must cancel it separately in Google Play. Requesting account deletion does not automatically cancel your subscription.
What data may be retained?
Information that must be retained under applicable law may be kept only to the extent and for the period legally required. See our Privacy Policy for general information about data processing.
Need help?
Email hkolongevity@gmail.com or visit our support page.